Could we get a complete list of technical specifications for viewing eLearning within our Gainsight CE Academy? We need to share this with our customer IT teams.
Thanks!
Could we get a complete list of technical specifications for viewing eLearning within our Gainsight CE Academy? We need to share this with our customer IT teams.
Thanks!
Hi
Hi
That’s exactly what I’m looking for! We have customers who may be using older computers, and as a result, some fonts and images aren’t rendering properly. We’ve confirmed they’re viewing in Chrome but are having trouble pinpointing whether other settings might be causing the issue.
Thank you so much for your response—I look forward to hearing back from you.
Have a great day!
Thanks for the response and the additional details
We can't account for any customizations we may have done to the course viewer or templates, but our standard font both within templates and the course viewer (including the Rich Text Editor boxes) use web-safe fonts. These fonts should work on most hardware and software, but if someone is using a very old hard/software, then it may even be considered EOL by the manufacturer and we can't guarantee the user's experience.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.