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Shared 360 For Sales To Use To Close Deal?

  • September 7, 2017
  • 2 replies
  • 15 views

matt_wheeler
So I saw this announcement:

https://support.gainsight.com/Product_Documentation/Customers_and_Relationships/User_Guides/Shared_3...

Lets say sales is trying to sell into a direct competitor of company a. Company A is crushing it on the platform. 

Is a usecase for this to provide Shared 360 to this potential customer? 

2 replies

manu_mittal
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  • Gainsight Employee ⭐️
  • September 8, 2017
Thanks for posting, Matt. You can share company A's data with folks at company A, but looks like you want to share this data with the prospect (company A's competitor) instead? Are you thinking about aggregated/benchmarking data, or specific details on how the prospect's competitor is using your platform?

matt_wheeler
  • Author
  • Contributor ⭐️
  • September 8, 2017
So what we currently do is take screen shots of a graph from the C360 and say "hey...look at how this metric that you care about is being taken care of on our platform" and it has seemed to work well. What if we were able to give them a link that was a more interactive experience that highlighted what we wanted to highlight, while hiding stuff like deal terms, pricing, etc. If a competitor is having real success on my platform, you might perk up and want to see a demo / sign a contract.