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SudhanshuGainsight Product Manager

asked in Archived content

Test question from a custom create topic widget

Test question from a custom create topic widget.

1 hour ago

fwooGainsight Employee ⭐️

posted in Training & Certification

New in Gainsight University: Gainsight Security Basics Learning Path

We’re excited to launch the new Gainsight Security Basics learning path on Gainsight University! This self-paced path is designed to give Customer Success admins the foundational skills to secure their Gainsight environment, protect integrations, and

1033

3 hours ago

darkknightExpert ⭐️

CS AI Tools Management: Extend "Quick Insights" functionality to Copilot/MCP ServerNew Idea

Report access through the Gainsight CS MCP server is all-or-nothing today. In Administration > AI Settings > AI Tool Management, report_search_tool and fetch_report_data can only be toggled Active or Inactive.The admin has no say in which repor

162

4 hours ago

Amrith82Gainsight Employee ⭐️

True NPS WidgetNew Idea

Hi Team,Customer has reported that the True NPS widget on C360 summary section displays NPS responses data from the previous year with “This year” filter and when the setting Carry forward previous value is selected.See Screenshot below:https://share

4 hours ago

Sai PadalaContributor ⭐️⭐️

Make AND/OR logic more visible and clearly clickable in custom event property conditions within Audience rulesNew Idea

Improve the visual design of the AND/OR operator within custom event property conditions in audience rules, so users can easily recognize that it is interactive and can be toggled.Current BehaviorWhen adding properties under a custom event in an audi

6 hours ago

Sai PadalaContributor ⭐️⭐️

Add “Created By” dropdown filter (and filters on other columns) to the Engagements listNew Idea

Add a “Created By” dropdown filter to the Engagements list view, and extend column-level filtering to the other columns on that page, so admins and users can quickly narrow the list to a specific person’s engagements.

6 hours ago

jweintraubContributor ⭐️

Skilljar Live Training Improvements - Registration Cut Off Time and More Email RemindersNew Idea

I run live training sessions every week. The following are relatively minor updates that would have a major positive impact.Ability to set a cut off date/time or number of hours for registration into a session prior to the session start. I have peopl

141

7 hours ago

apopContributor ⭐️

vILT Zoom Enhancement - Cohost/Alternative HostNew Idea

Add a field when scheduling Zoom events in Skilljar to add an Alternative Host/Cohost. If you are not instructing (maybe just an admin), it’s nearly impossible to get the Zoom link outside of the instructors Zoom account, but as someone who may be ne

140

7 hours ago

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): Oct 22, 2026 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for today’s Thursday Admin Office Hours session on Thursday, October 22, 2026 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address the

8 hours ago

Alistair FIeldExpert ⭐️

asked in CE & Skilljar by Gainsight

Skilljar User Grouping

When managing users in CC for Skilljar (via the integration) ca we still send Skilljar custom profile fields with the SSO?If so how?If not, how can I manage users in groups with CC registration Fields mapped to SJ Custom Profile fields

211

8 hours ago

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6791 topics

SudhanshuGainsight Product Manager

asked in Archived content

Test question from a custom create topic widget

Test question from a custom create topic widget.

1 hour ago

Alistair FIeldExpert ⭐️

asked in CE & Skilljar by Gainsight

Skilljar User Grouping

211

8 hours ago

qb_mariaContributor ⭐️

asked in Customer Communities (CC)

Is anyone else having difficulty uploading images?

Myself and other admins from my company keep getting, “Something went wrong, please check your link and try again”, when trying to insert an image into a post. We’ve cleared caches, tried it in incognito and changed our approach 15 ways to Sunday. We

826

9 hours ago

juliawContributor ⭐️⭐️⭐️⭐️

asked in Customer Communities (CC)

Disappearing custom role

Hi Community!We have a user who has been given a custom role manually. She has reported twice now that the access she’s been given is taken away. I’ve checked and the role I’ve assigned to her was not assigned anymore. Do you know how and why that co

478

11 hours ago

jvdcExpert ⭐️

asked in Customer Communities (CC)

Inserting polls in email campaigns - what tools?

Hey,I've been reflecting about Richard Millington's session at Pulse where he talked about surveying users with the same questions when they join the platform and a year later, as a way to measure value.I am guessing that the best way to do this here

100

13 hours ago

Alison CheneyContributor ⭐️⭐️

asked in Customer Communities (CC)

Interactive Pathing & Quiz Tools for a Power User Community Landing Page?

Hi Gainsight Community! We're currently revamping our Community landing page built specifically for our power users: the advocates and champions of our product. We want to move from a static overview to a more interactive, personalized experience for

682

16 hours ago

phani_kumarGainsight Employee ⭐️⭐️

asked in Customer Success (CS)

Filter using Date field in reports are not accepting to take greaterthan 365 number

In one of my Gainsight report, wanted to filter out the data using the Date field. And I want to use “last N days” option (N = 400 in my case).When I enter that I got the below error message. But the same option is working in Rule filters. Can we ha

122

1 day ago

TejkumarPContributor ⭐️⭐️

asked in Customer Success (CS)

Inline Filter Showing NULL Records for “Greater Than” Condition

We are facing an issue with an inline filter configured on a dashboard report.We have applied the following filter:Value > 1000However, the report is also displaying records where the value is NULL.Expected behavior:The report should display only

582

2 days ago

bjoern_schulzeHelper ⭐️⭐️⭐️

asked in Customer Communities (CC)

Server-side Primary Role authorization for connectors

We are building custom Community widgets with role-based visibility. Our widgets check the viewer’s Primary Role before loading their content modules, but we also need server-side authorization to prevent unauthorized users from calling the connector

1691

9 days ago

speacherContributor ⭐️⭐️⭐️⭐️⭐️

asked in Customer Success (CS)

Customer PX Usage Reporting in Gainsight Shared Spaces Reports

We would like to utilize some of the out of the box reporting available in the Customer PX Usage tab within our Shared Spaces with customers. I do not see these as availble reports in our reporting tools to even clone to reuse or within the options

1412

15 days ago

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