Terms & Conditions

Gainsight Community Terms of Use

Welcome to the Gainsight Community! 🎉 We're happy that you’re here. To keep things positive and productive, we ask all members to follow these Terms of Use. By participating, you agree to these terms.

1. Purpose of the Community

The Gainsight Community is a helpful hub of resources designed for you to:

• Share insights and best practices.
• Discuss and ask questions about Gainsight products, features, and strategies.
• Network with peers and learn from the community.
• Share product feedback.

Please keep all posts, comments, and messages relevant to these goals. 🎯

2. Be Respectful and Inclusive

We’re here to foster an open and welcoming environment. That means:

• Be kind: Treat others with respect and empathy, even when you disagree.
• No harassment or discrimination: Content or behavior targeting race, gender, religion, or any other personal characteristics will not be tolerated.
• Help each other: Assume good intent and aim to contribute constructively.

3. Share Responsibly

We love seeing your ideas, questions, and insights, but please make sure to:

• Post accurate information: Don’t spread false or misleading content.
• Respect intellectual property: Share only content you own or have permission to use.
• Protect sensitive information: Don’t post confidential or proprietary data (yours or anyone else’s).

4. Keep It Professional

While we encourage creativity and fun, this is a professional space. Please avoid:

• Commercial self-promotion or solicitation.
• Posting spam or irrelevant content.
• Sharing inappropriate or offensive material.

5. Account Use and Security

• Use your real identity to foster trust.
• Don’t impersonate others or misrepresent your role.
• Keep your account credentials secure.

6. Moderation

We reserve the right to monitor, edit, or remove content that violates these terms or doesn’t align with the community’s purpose. This includes:

• Removing posts, comments, or accounts without prior notice.
• Temporarily or permanently banning users for repeat violations.

Our moderators aim to maintain fairness, transparency, and consistency in enforcement. Feel free to contact us (community@gainsight.com) if you have concerns about moderation. Discussing moderation actions in the community is not allowed, and such posts will be removed.

7. Legal Stuff

• Disclaimer: All content posted by members reflects their views, not Gainsight’s. We are not responsible for the accuracy, reliability, or legality of user-generated content.
• No warranties: The community is provided “as is” without warranties of any kind.
• Limitation of liability: Gainsight is not liable for damages resulting from your participation in the community.
• Changes to Terms: We may update these Terms of Use from time to time. Changes will be posted here, so check back occasionally.

8. Reporting Issues

If you see something that doesn’t align with these terms—or just have a question—please let us know by emailing community@gainsight.com.

9. Enjoy the Community!

At the end of the day, this is your space to learn, share, and grow.

Thanks for being part of the Gainsight Community!