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Text Editor: Add "Strikethrough" as formatting option

  • March 30, 2022
  • 3 replies
  • 17 views
bjoern_schulze
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A big part of content maintenance (for users as well as the company) is reviewing and updating published content. In order to be transparent, it is oftentimes better to not remove outdated sections of text, but to strike through it. This way users can still see what the old information was and can compare it the updated content.

Currently there is no way to create strikethrough text in the frontend. It is only possible in Control when you manually use the <s> tag in the HTML mode.

I propose to add a “Strikethrough” button in the text editor as several users in my community and also staff members are requesting this feature.

As there is limited space in the Text Editor toolbar, I suggest to do a global usage review of the existing formatting options and to remove the least used one (my guess would be the left/center/right align format) in order to replace it with “Strikethrough”.

bjoern_schulze
M
C

3 replies

janina.woita
  • janina.woita
  • Gainsight Employee ⭐️
  • April 20, 2022

Hi @bjoern_schulze, thank you for submitting this idea! ?

 

And good news, ‘strikethrough’ is already available in content editors through the following shortcut:

CMD+Shift+X (for MAC)

Ctrl+Shift+X (for Windows)

 

We have documented the shortcut in the ‘Article style guide’ but it is also working for all other content types. Since there is limited space in the toolbar, we chose to only implement the shortcut for strikethrough.

 

Since we support strikethrough as a formatting option in the editor, I’m going to close this idea. ?

janina.woita
  • janina.woita
  • Gainsight Employee ⭐️
  • April 21, 2022
Updated idea statusNew→Closed
bjoern_schulze
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  • bjoern_schulze
  • Author
  • Helper ⭐️⭐️⭐️
  • April 26, 2022

Hi @janina.woita, thanks for the response. I would like to keep the discussion around it going, because of several reasons:

I believe that shortcuts are not the way to go when you have to deal with an open, huge, vibrant, ever-changing community where users come and go. It’s not intuitive and it’s hard to teach.

I believe that the Text Editor toolbar currently consists of buttons / items that are less relevant than a strikethrough button, e.g. the background color button or all the alignment buttons.

Do you have usage statistics of the Text Editor toolbar buttons?

Is it not an option for inSided to maybe move the strikethrough button (or another less used button) into the “More” menu?

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