We have been discussing formats for opening posts within the Community Team here at Gainsight.
We are trying to converge on a model for posting that encourages successful posting from extended internal teams and thus increase engagement.
- Is it a direct question type post? - Maybe limiting the scope of responses
- is it too open ended? - sometimes a little bit of boundaries will help an idea come to mind for a reader, and make someone feel that their reply is "right" or useful.
- What length of post works best? Short vs long - long posts on community tend to be seen a resource based post almost Blog like. A short post gives space for conversations to lengthen and continue the discussion.
So opening up here for discussion...
Do you have a specific format/formula for conversational topics 
️ ?
Bonus points if you have examples 
