We are planning virtual sessions for our community members to learn best practices for use of our technology and network with their peers.  I’m curious how other organizations support networking for their community members.

I am also wondering how others determine and measure if the client networking session was successful including:

• response rate
• level of engagement during the session
• increased use/adoption of our technology, evidence the client found value
• sales opportunities/securing renewal 
• improved CSAT
• improved client health