On June 25th at 10am PDT, Lincoln Murphy, Customer Success Evangelist at Gainsight, will host a webinar on the 3 key areas of focus that can ensure companies achieve their customer success goals and realize the economies of scale that are so important to growing businesses. He will show you how a customer success strategy focused on segmentation, automation, and documentation is key to scaling Customer Success. A customer success program that lacks strategic thinking in any of these areas is sure to fall short and unlikely to achieve scale or meaningful results.





In this 60 minute webinar on the keys to scale we will discuss:

• How can you implement automation without harming customer relationships?
  
  
• What is the right strategy to segment your customer base?
  
  
• Which process are important to document and which aren’t?

Save your seat for the webinar!