Recording: Day in the life of a CSM Manager - Mastering Gainsight for Effective Customer Success Management

  • 1 February 2024
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If you missed our webinar on January 31 on A Day in the life of a CSM Manager - Mastering Gainsight for Effective Customer Success Management hosted by Nick MorrisManager, Customer Success, Gainsight. You can find the recording and a copy of the slides below.

During this webinar we discussed:

  • Manage your team and customers efficiently using Gainsight.
  • Identify missing processes and reports in your operating rhythm.
  • Establish clear expectations for your team to drive proactive actions

👉🏼Slides

 


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