Customize the theme for Email Campaigns

Sebastian
Userlevel 3
Badge +1

To make sure all email campaigns are sent out in a consistent manner, you can change the theme of your email campaigns. 

The theme of your email campaigns consists of:

  • The ‘wrapper’ for your email campaigns

  • Your logo (and if needed, a custom header)

  • The content area (where the body of your different emails will go)

  • The footer (including the unsubscribe link)

 

Editing the theme

Currently, the theme can be edited through the same HTML editor as for system emails. 

Requirements:

  • The HTML in your theme requires you to insert the {content} tag and the {unsubscribeUrl} tag

  • Any images used in this theme should be uploaded elsewhere as we currently do not yet support storing images (eg. logos) in the theme

Recommendations:

  • Make sure that the section that contains the {content} tag does not exceed 600px in width (as this may exceed the viewport for the most common email clients)

 

 

Group Product Manager for Customer Communities

3 replies

revote
Rank
Userlevel 3
Badge +2

How to change color of the links? I can customize the theme but I dont know how to change the color to the links. Currently they are with blue and it isnt our brand color. 

revote
Rank
Userlevel 3
Badge +2

And one more:

We are using custom font, it works ok in the community. Also it works ok in system emails, but not in email campaigns? I can found it from template and I can see the right font in the editor but when I read the email with mobile the font isnt in use there.

A

can we see a preview of the theme and the email campaign before we send it? or do we only see what it looks like once we send the test email ?

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