Posting on behalf of a customer:
Would like the ability to manage custom events without needing to go through Gainsight support/eng team. Essentially, as a PX Admin I want to ensure that our custom events are implemented well by before “turning the event on” in production.
From @bostojic (from this previous post): “You could consider developing a feature, a buffer zone, that would give users with admin rights the ability to check new Custom Events and whitelist them (pass them through to Product) or block/delete them. That would greatly help us better manage new custom events.”
@bostojic feel free to add more detail/context here for our product team’s visibility.
Thanks for starting the post, Julie
I think PX is on a great path with the new Events app (Administration → Events → Custom Events) which tackles this issue published in the latest Release Notes.
It gives us (admins) the ability to turn on/off any Custom Event from the product and keep everything clean.
What I’d like to see added on the app is: