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alizee
VIP ⭐️⭐️⭐️⭐️⭐️
April 29, 2024
New Idea

Allow email version filters to leverage survey fields in Dynamic JO

Related products:CS Journey Orchestrator
  • April 29, 2024
  • 1 reply
  • 43 views

Hey all,

The more I use dynamic JO, the more I find some small improvements (probs not engineeringly small though, sorry Vijay!) that would make it an ever more killer digital engagement tool per the below:

  • Allow email version filters to leverage Survey Fields

I can use Survey Fields in email tokens, why not in email version filters? I’d like to show a different version of the email depending on some survey data (for example, if it was responded by the recipient or on their behalf by an internal user). 

Thanks,

A

1 reply

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
April 30, 2024

I can use Survey Fields in email tokens, why not in email version filters? I’d like to show a different version of the email depending on some survey data (for example, if it was responded by the recipient or on their behalf by an internal user). 

 

Oh man, this would make me seriously consider changing our survey tool if this was possible...

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member