New Idea
Automatically mark email assist task as complete when email is sent
We currently have CTAs using Email assist tasks. Sometimes CSMs are marking the Email assist tasks as completed without sending emails.
To enforce the email communication is done - the task should be greyed out for closing manually and close once the email is sent.
Atleast this should be an option we can set when configuring the tasks in the playbook
To enforce the email communication is done - the task should be greyed out for closing manually and close once the email is sent.
Atleast this should be an option we can set when configuring the tasks in the playbook