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tboyette
Gainsight Employee ⭐️
Gainsight Employee ⭐️
August 8, 2023
New Idea

CES Rating in CX Center

Related products:CS Surveys & NPS Management
  • August 8, 2023
  • 2 replies
  • 32 views

I have customers asking for our product team to incorporate CES Rating into CX Center. It would be incredibly helpful to have all three available for analysis: NPS, CSAT and CES. 

2 replies

bradley
Expert ⭐️
October 28, 2024

There has to be an older version of this post I’m just not finding, but adding CES at this point in time is a no brainer, especially because PX supports it!

bradley
Expert ⭐️
October 28, 2024

There IS an older version!