Convert Product Updates into Articles

Hi @DannyPancratz! Indeed, this is a functionality gap we want to address. Thanks for submitting it as an idea! 

This is a very helpful feature - following! 

Jumping on to bump this thread as I’m currently going through the arduous process of “moving” a product update. 

Our community is moving from inception to establishment. We need to start reorganizing the content across the community accordingly as we scale out content, categories and groups to meet evolving member and business needs. I expect this will keep happening as we continue to grow. 

To “move” posts out of the Product Updates section I need to: 

• Create a category that’s not visible to end users.
• Create copies of the product update content that I want to move by individually copying the text, titles, graphics thumbnails and embeds across. 
• Publish the posts and then let them “age” in that private category. If I don’t do this, then the main feed gets filled up with all my duplicate posts. 
• Once they’re a day or so old, move the new articles to the new group or category. 

Because these are copied posts, the original conversations and super valuable member feedback doesn’t make it across to the new section. 

Because the feed get’s clogged up if you copy it all at once. It’s a multi-day, multi-step process. It should be instant much like every other type of content in the community.  

I really loved Insided/Digital Hub. Especially because of how incredibly supportive the team is. But we have to have the ability to move all forms of content around freely with replies conserved to use it effectively long term. 

Bump!
We just accidentally converted an article into a product update and there’s no way to change it back.

Some articles have been created in the Product Update section in error. This is a feature that we aren’t using but isn’t hidden from view. Please enable this content type to be changed. Or, grey out the product update function if it’s not intended for use and others don’t accidentally create content there. Thanks

Bumping this idea another year later. We had one of our product managers create 20+ “product updates” that aren’t product updates. We need to move them to articles, and it’s going to be a tedious process.

Since the ability already exist to convert an article to a product update, it seems strange it’s difficult to go the other direction.

cc: @woodlande @sarahmasterton-brown @Daniele Cmty @BenSmokeBall @AllisonP @Cristina @jmobley @Gainsight2022 @wheelern 

Thanks for this idea and to everyone who's contributed here; the workarounds described make the gap very clear.

We're moving this into discovery. The ability to convert product updates into articles (and vice versa) is part of a broader goal to give moderators more flexibility in managing content across types. We'll keep this thread updated as we learn more.