Ideally, opportunity would have a real time sync back to SFDC as there are fields the CSMs are required to update. Additionally, this would allow for a better sync for CSQLs that are configured to create Opps
Enable Real Time Sync in Connectors with Opportunities
CS Data Management & Integrations
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Hi@andreammelde ,
I did not get your request.
There is already a real time sync from gainsight to Salesforce.
Any update you make in CSQL in gainsight will be reflected in salesforce.
For syncing data back from salesforce to gainsight , here you need connectors and we have OOTB job here for that too -Opp sync job
How do you track failures?
Agree that the real-time sync from Salesforce back to Gainsight for Opportunities would be a big win. Currently the changes made in GS sync in real time to SFDC but if changes are made in SFDC there is a lag based on the refresh schedule.