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Exporting data out of Gainsight

Related products:CS Data Management & Integrations
  • September 29, 2020
  • 33 replies
  • 2764 views

rahul_prayakarao
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Hello Everyone,

 

I would like to know if you are looking to export data from Gainsight into any BI application (like Power BI, Looker, etc.) or Data warehouse (like Snowflake, Azure Data lake, etc).

 

Please leave your comments below. Your inputs will help us in creating a roadmap for this.

33 replies

GarethR
  • Contributor ⭐️⭐️⭐️
  • September 29, 2020

Yes, we’ll definitely want to do this.

For sure export to Snowflake and potentially also to Tableau as well.


  • Contributor ⭐️
  • September 29, 2020

Definitely, an easy way to export to a SQL DB would be great! Working with PowerBI for reporting. 


HollySimmons
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  • Helper ⭐️
  • September 29, 2020

Very timely as our BI team absolutely hate that we haven’t yet connected GS to our data warehouse and I’m having almost daily requests on it  :sweat_smile:

We use Snowflake, so would like to push to that (and from there we then will push to our BI tools - PowerBI & Tableau)


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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • September 29, 2020

PowerBI is ideal. Thanks.


phil_hart
  • Contributor ⭐️⭐️⭐️
  • September 29, 2020

Yes, for sure! All of our data sources are now united in a PostGres data warehouse that we will hope to connect to when we move to Gainsight NXT. Having the ability to export GS data (customer info, timeline, survey etc) will enhance Gainsight’s position in the business.


colleen_fleming
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  • Contributor ⭐️⭐️⭐️
  • September 29, 2020

Power BI and Azure Data Lake would be great!


cmultanen
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  • Helper ⭐️
  • September 29, 2020

We currently schedule exports to Tableau via S3 but it would be great if there was a native integration. 


  • Contributor ⭐️
  • September 29, 2020

PowerBI would be very useful in order to help drive more decision-making, custom reporting, etc. for our business.

 


bostojic
  • Contributor ⭐️⭐️⭐️⭐️
  • September 29, 2020

We’re looking into connecting PX with QlikSense via API for fetching data on a daily level. That would mainly give us the ability to drill down into Custom Events attribute statistics which we are currently lacking because of the limitations of the Query builder.

Second, we’re planning to connect PX with our DWH.


heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • September 29, 2020

We currently use Domo and use S3, but a direct integration would be great.


andreammelde
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  • Helper ⭐️⭐️
  • September 29, 2020

YES!!! we send data to Domo via S3, but a direct integration would be great


anthonysabato
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  • Helper ⭐️
  • September 29, 2020

PowerBI, Tableau, Snowflake. This would help with the crossfunctional sharing of data since we’ve improved GS to be valuable in the ways of ingesting data but now can share the results; i.e. scorecards.


davebrown2242
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  • Helper ⭐️
  • September 29, 2020

Google Cloud BigQuery and Tableau.


reneehouse
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • September 29, 2020

+1 for Snowflake, but would like to see capabilities for out of the box connectors with other data warehouses as well, such as Azure Data Lake. 


narayanan_s
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • September 29, 2020

I would ask to open up the Gainsight API for all MDA type objects and fields. Do not limit API sourcing only for system objects custom fields or custom objects and its fields. If API is readable, any BI  warehouses could interface and connect the data/data model of Gainsight.


heather_landgraf
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • September 29, 2020

YES!  we push to a data warehouse so we can use in tableau reporting.


kcsp
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  • September 29, 2020

We export data into Snowflake to be used in QlikSense reporting/dashboards.


psutela
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  • Contributor ⭐️⭐️⭐️
  • September 29, 2020

We use Metabase for our BI tool and Databrick as our data warehouse.


lara_johnson
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  • Contributor ⭐️⭐️
  • September 29, 2020

Snowflake!


chad_kocherhans
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  • Contributor ⭐️⭐️
  • September 29, 2020

Exporting to Power BI and Snowflake would be great!


shane_mccoy
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  • Contributor ⭐️⭐️⭐️⭐️
  • September 29, 2020

+1 BigQuery or any other GCP module


puna
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  • Helper ⭐️
  • September 29, 2020

+1 for this! We would definitely like the ability to push to Looker.


gunjanm
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  • Expert ⭐️
  • September 30, 2020

YES! Being able to export data out of Gainsight into S3/Redshift would allows us to broadcast Gainsight metrics and other reports to other systems while ensuring a single source of truth of the business logic and avoid inconsistencies across reporting platforms, i.e. recalculating scores in Looker or Power BI. Also would help to provide transparency to our parent company.


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  • Contributor ⭐️⭐️
  • October 2, 2020

Exporting to Snowflake would be great!


colin
  • Contributor ⭐️⭐️
  • October 2, 2020

+1 on the Power BI front