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Right now, the existing integrations in CE and CC will write information to Gainsight CS. When will the integrations be bi-directional, to get customer/user data to flow into CE and CC?

  • I believe there are current workarounds but this isn’t documented anywhere
  • When will the integrations be able to work without the workarounds?

We’re going live with CE in two weeks and think this would be extremely helpful. Upvoted 😄