Currently, the editing features in all of the PX surveys (NPS, CES, Rating, Boolean, and Multi-Question) are not nearly as robust as the other engagements types. It’s a continual challenge to try to get a survey to appear they way my business partners request, and I frequently have to say I Gainsight PX doesn’t allow me to do that.
I’ve tried editing CSS and a couple places I’ve found to edit the code, but it’s frustrating and hit-or-miss at best. There is frequently strange padding and I can’t seem to affect that.
Are there any plans to update the survey creation process to a more robust V2?
cc: