We would like to see an option, where the admin can setup a notification (pop up or small notification line) to inform users about issues or important changes in our GS instance.
This would prevent several users sending in support requests.
We would like to see an option, where the admin can setup a notification (pop up or small notification line) to inform users about issues or important changes in our GS instance.
This would prevent several users sending in support requests.
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Hi@swen - this is something that Gainsight offers. Talk to your Gainsight Client Outcomes Manager about Enablement Engine which allows you to set custom in-app messages and instructions that are only visible to end users in your org.
Hi@swen - this is something that Gainsight offers. Talk to your Gainsight Client Outcomes Manager about Enablement Engine which allows you to set custom in-app messages and instructions that are only visible to end users in your org.