I just recently put in a ticket about this issue.  I would like to add more information about the measure in the description, but when I do it  renders in paragraph form.  It is not easy to read.  This would save me a lot of time that I spend answering questions about how the score is calculated.  I currently put  some of that information in the Timeline activity that is created via the rule, because I can use code to put in line breaks.  This is not idea because there is other data I need to put there referencing that particular score and the comments get very long.  Not to mention I have to do it for every action in my rule.  Being able to put this data on the Measure level once would be ideal!  

I found this old post after trying to add color band criteria for measures in the description so that the CS team would have instant on-demand visibility in to the reason behind certain scores. 

At the very least, allowing / honoring carriage returns in the description section would be a big win.

@shantan_reddy could you pl update the latest here?

Hi everyone,

We are doing a revamp of our entire Rules Engine. As part of that we will have rich text formatting available for scorecard comments. It will be available in January.

Regards,

Shantan

Reading this description - and our use case at athenahealth - the Rules engine would not address.  Happy to start a new thread if needed, but it is the Scorecard Description i8tself that is causing major pains.  We just need a Rich Text editor.  You cannot embed links.  You cannot even make a line or paragraph break.  There are no options to bullet.  All text in the description is 1 long jumble.  This is vitally important for manual measures when the CSM need to know how to update the measure, so there is no rule populating a Comment.

I agree with this - this is not a problem that rules engine can solve. Adding comments is great, but we’re looking to add rich text to measure descriptions. I would also add that this: 

should also accept more than 80 characters and at the very least let you include special characters. Right now, you can’t even include “&”, meaning you have to spell out ‘and’ every time.

@shantan_reddy is this being looked at at all? @revathimenon can we get some  on this?

We are revamping our scorecard right now, and I’ll tell you that a common problem with every scorecard is no matter how simple it is, if your users don’t have the context they need where they need it, it’s falling on def ears.

Tagging @ChiragJ  - The PM for scorecards

Regards,

Shantan

Another note on this - if you do add a longer measure description, it doesn’t respect line breaks so it generally just looks like garbage

Noted, allow me to add this and get an update back.