Timeline Activities with Required Fields
CS Timeline
Our head of Professional Services wants to use Timeline to essentially do time-tracking for her team, using an activity's Duration field. However, she'd like for me to be able to set the Duration field to be required before an activity can be saved.
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Great idea, we have added it to the roadmap. ETA to be decided.
Thanks,
Nitisha
No ETA yet, we will try to implement it soon.
Thanks,
Nitisha
Adding to this desire, since the functionality of "Sync to Events" was enabled, there also certain field requirements for this sync to complete as expected.
For example: the "Duration" field is needed from the Timeline Activity to be synced to Events. However, this field is not currently marked as mandatory in the Gainsight Timeline when adding the activity. This means that users are not required to enter in a value for this field, which will prevent that activity from syncing back to SFDC.
In order to prevent missing synced activities in the Activity Timeline, making this field mandatory would be very helpful!
This enhancement will be a part of April release.
Thanks,
Nitisha