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{topic_title} Variable for the subject line in New Topic system emails

Related products:CC Notifications & Subscriptions
  • September 13, 2024
  • 3 replies
  • 58 views

DannyPancratz
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currently you can only use the category title as a variable in the subject line. 

I’d like to have the option of using {topic_title} in the subject line like you can do with most of the other system emails related to topics. 

Benefits of using just category (current state): Email systems will thread emails with the same subject (“New post in {category_title}”). Many communities may prefer this to cut down of email volume. 

Benefits of using {topic_title}: 

  • I’m more likely to click into an email for a subject that interests me / fits my expertise
  • I’m less likely to bulk delete X messages rolled up into a group thread in gmail

I think there are good reasons for each approach, I’d like to have the option for either. 

3 replies

kristine_davis
  • Contributor ⭐️⭐️⭐️
  • March 12, 2025

Yes! Would love to see the topic title as an available variable for the new topic subject line. This is something being asked for by our business so all emails from the community in their inbox don’t look the same. Thank you.


AndrewK
  • Helper ⭐️
  • April 10, 2026

We are also receiving requests for this from super users who rely heavily on email subscriptions. Great Idea!


  • Product Manager
  • April 23, 2026
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