Skip to main content

{topic_title} Variable for the subject line in New Topic system emails

Related products: CC Notifications & Subscriptions

currently you can only use the category title as a variable in the subject line. 

I’d like to have the option of using {topic_title} in the subject line like you can do with most of the other system emails related to topics. 

Benefits of using just category (current state): Email systems will thread emails with the same subject (“New post in {category_title}”). Many communities may prefer this to cut down of email volume. 

Benefits of using {topic_title}: 

  • I’m more likely to click into an email for a subject that interests me / fits my expertise
  • I’m less likely to bulk delete X messages rolled up into a group thread in gmail

I think there are good reasons for each approach, I’d like to have the option for either. 

Be the first to reply!