User wants to add emails to the Success Plan Timeline using Gainsight Assist in Outlook

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Hi,

User wants to add emails to the Success Plan Timeline using Gainsight Assist in Outlook

 

As we currently support only Email to Global/C360 timeline for an account, User wants to load them in SuccessPlan timeline

 

 

Hello @vijayasailesh 
This is a something we want to support, we need some significant changes for this. I will update you once i have more details about this.


Any update on this request?


GS Team,  Any plans on this request?


@chethana 


This feature should also be added to the timeline view in Gainsight, so if assigning draft entries I can specify a success plan in addition to the existing c360/r360 options.