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Gainsight Employee ⭐️
March 22, 2021
New Idea

User wants to add emails to the Success Plan Timeline using Gainsight Assist in Outlook

  • March 22, 2021
  • 5 replies
  • 164 views

Hi,

User wants to add emails to the Success Plan Timeline using Gainsight Assist in Outlook

 

As we currently support only Email to Global/C360 timeline for an account, User wants to load them in SuccessPlan timeline

 

 

5 replies

Expert ⭐️
March 22, 2021

Hello @vijayasailesh 
This is a something we want to support, we need some significant changes for this. I will update you once i have more details about this.

mary_taylor
Contributor ⭐️⭐️⭐️⭐️
February 10, 2022

Any update on this request?

Contributor ⭐️⭐️
June 12, 2023

GS Team,  Any plans on this request?

Contributor ⭐️⭐️
June 12, 2023

@chethana 

Contributor ⭐️
April 18, 2024

This feature should also be added to the timeline view in Gainsight, so if assigning draft entries I can specify a success plan in addition to the existing c360/r360 options.