I also have some confusion on skipped and how hardbounces + rejected plays into that.
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If I look at Execution History in CoPilot > Outreaches -- here is what I would love to see:
**Note: Many of these metrics I can get the data for from the Email Logs object. The challenge is that is requires multiple steps to get the complete view. Skipped + their respective categories are a pain to get to -- they aren't available in email logs. Delivered is required to calculate many of the rate based metrics.
Target: # of contacts in power-list
Skipped: # of contacts previously hard-bounced, previously rejected, already in send, already sent mail in past 90days that copilot is skipping (I would love to be able to report on all of eahc of these categories as well)
Sent: # of target contacts minus # of skipped contacts
Delivered: (# of Sent minus # Hard Bounces minus # Soft Bounces) (potentially minus of # of rejected depending on the definition)
-- Delivery Rate (# of Delivered / # of Sent)
# Hard Bounce
-- Hard Bounce Rate (# of Hard Bounces / # of Delivered)
# Unique Open
-- Open Rate (# unique opens / # delivered)
# Unique Click
-- Click Rate (# unique clicks / # delivered)
Click to Open Rate ( # unique clicks / # unique opens)
# Marked as Spam
-- Spam Rate (# spam / # delivered)
# Unsubscribed
-- Unsubscribed Rate(# unsub / # delivered)
Note: This conversation was created from a reply on: Statuses in Email Logs.