Solved
"failed to send outreach"
After sending a co-pilot, when you receive a report and some are marked as "failed to send outreach," why is this happening to those emails and how do I correct this in the future?
Hi Erica,
To debug the issue could you please provide us the logs from execution history. Follow the screenshot to get the logs.
Thanks,
-Sairam
To debug the issue could you please provide us the logs from execution history. Follow the screenshot to get the logs.
Thanks,
-Sairam
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.