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Holiday Greetings with Gsnap

  • January 10, 2017
  • 2 replies
  • 32 views

meenal_shukla
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For the first time in Gainsight's history, we sent out a holiday greeting to our customers using Gsnap. The response was overwhelmingly good – with our open and click thru rates ranging around 45%. We used Gnsap integrated with CoPilot. If you are curious about how we did it, here is the link to the article: 

https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Admin_Configuration/08_SEND_GSNAPS_USING_COPILOT_OR_EMAIL_ASSIST_TASKS

Please share how are you using Gsnaps in your organization.

2 replies

sandeep_kumar
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  • Gainsight Employee ⭐️
  • January 11, 2017
Awesome 🙂

karen_jones
  • Contributor ⭐️⭐️⭐️
  • January 18, 2017
we used gsnaps to remind customers about an upcoming meeting, and included links to the meeting location website. It worked well!