For the first time in Gainsight's history, we sent out a holiday greeting to our customers using Gsnap. The response was overwhelmingly good – with our open and click thru rates ranging around 45%. We used Gnsap integrated with CoPilot. If you are curious about how we did it, here is the link to the article:
https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Admin_Configuration/08_SEND_GSNAPS_USING_COPILOT_OR_EMAIL_ASSIST_TASKS
Please share how are you using Gsnaps in your organization.
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Awesome 🙂
we used gsnaps to remind customers about an upcoming meeting, and included links to the meeting location website. It worked well!
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