Hi,
We are using Copilot to send our NPS survey and I would like to update a field on the Customer Info level to hold the date of the last NPS survey that was sent to the account.
Is there a way to update fields automatically when an email is being sent via Copilot?
I was thinking to use the rules engine , but which object do I need to use?
(Not NPSSurvey Response because then the field will be updated only for those who sent their response and not to all the power list).
Thank you,
Aviv.
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You could use the Email Logs object potentially?
Yes, that's correct.
Thanks 🙂
Thanks 🙂
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