With the upcoming Winter Release,


we are introducing the ability to Create & Close a Call-to-Action in a CoPilot Advanced Outreach. Now, Gainsight customers can create and execute one model that integrates human and digital


touchpoints; a true ‘journey’.




























Example of new capabilities: 





For users with a 20%


decline in Logins...

• Send them an email with support
  
  documentation on how to login
  
  
• If they haven’t opened the email,
  
  send them a reminder
  
  
• If they haven’t opened the email
  
  and they still haven’t logged-in, trigger a CTA for human follow-up

We want to rename the feature to


capture the power of this ‘journey’ design. We have decided to rename CoPilot -> Journey Orchestrator. But


we want your help renaming ‘Advanced Outreach’.




























The


question for you:


What should be the new name for ‘Advanced Outreach'?





Cast your vote on the following options in the comments below:

1. Journey Orchestrator + Journeys
   
   
2. Journey Orchestrator + Programs
   
   
3. Journey Orchestrator + Journey Paths
   
   
4. Journey Orchestrator + Paths
   
   
5. Journey Orchestrator + Journey Tracks
   
   
6. Journey Orchestrator + Tracks
   
   
7. Journey Orchestrator + Campaigns