Hi Community,
I’m keen to hear your best practices on running an Advocacy Program within the customer community.
- Are you using private or hidden groups for it? Or are you using a separate platform for it?
- If you have your advocates/champions in one separate group how do you differentiate the content that you have in the community vs the content you post in this group?
- Do you have an incentive program for your advocates? Which one?
- How do you track the acts of advocacy?
Your experience and insights are greatly appreciated!
Thanks,
Katya