Having seen a lot of discussions on here from different community minds about dealing with spam, I really felt like this would be a great time to bring in different experiences from folks here on how they deal with it.
I have to agree with
Today I’ve got someone who has been a wiz at dealing with spam on our community 🥷 and has been my community buddy on speed dial -
Some of his suggestions:
- Be prompt in your methods - Act fast on Spam. But make sure that you always report before you delete in order to help train the anti-spam of Digital Hub
- Doing a litmus test - try to ask the person you are considering as a spammer about the intent of the post - 99% of the times they don’t care/respond, and you can take an action easily from there
- A complete profile on community - Ensuring that your members have completed community profiles will help separate them easily from the spammers
- Community reports of spam - If your community is automatically alerting you of spam, that’s a great sign that your community members care about your community.
- A fun thought of patting yourself on the back - you’ve got some level of awesome engagement in your community that’s making the spammer drawn to post there. 😉
One another thing I’d add from my personal experience is also to:
- Watch out for interval spammers - a lot of the spammers get active during an event or a national holiday or an international celebration day etc. Just keep an eye out to catch them faster!
How have you dealt with spam in your community?
What additional suggestions would you share, that worked for you?
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