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Does anyone know if I manually change a users primary role from awaiting email confirmation to registered user if that will allow them to access the community without any hiccups?

I have a user who cannot for the life of them find the confirmation email (they have extremely robust email security settings). I’m wondering if I change their primary role if they’ll be able to interact with the community without any repercussions (ie email notifications if someone @mentions them)

 

Let me know in the comments below!

Hi @emaynez!

Manually changing a users primary role from awaiting email confirmation to registered user should be perfectly fine and won’t create any problems.

 

However, it would not be the best user experience if the user was unable to view any of your community emails. Have you checked your community's email's DKIM records? Were there any other users who reported this problem?

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