A Guide to Customer Success Across Europe

  • 31 January 2017
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The “right way” to do Customer Success varies significantly across countries in Europe. There are certainly commonalities - in particular, Customer Success tends to be higher-touch in Europe than in the U.S. - but it’s mission-critical for a CSM team to vary its approach by country.

Check out a new blog post written by several executives in the Gainsight community: https://

We welcome you to add your learnings from your own experiences, so that we can continue to supplement our perspectives.

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