The training team at Gainsight is continuously updating and creating new eLearning courses for Gainsight Admins and End Users (aka, CSMs). Here’s a roundup from the last several months - and all of these courses are free and available on demand!

For Gainsight Admins:

• CX Center
• SFDC Connector - NXT

• Sally the AI Bot - NXT 

• Surveys - NXT

• Success Plans - NXT 

• Journey Orchestrator - NXT

• Cockpit Configuration - NXT

• Segments - NXT (for use in JO Programs)

• Timeline - NXT

• Rules Engine

• User Management (including newer licenses & permission bundles)

   

For CSMs:

• Using Email Templates Across Gainsight 

• Sally the AI Bot

• Success Plans - NXT

• Gainsight Home - NXT

• CX Center

We’re also running our live Admin hands-on training classes one more time in December, so grab your spot before they fill up!