@Justin Bills, Senior Manager of Customer Success Operations at Greenhouse, presented on How to be a Change Management Superhero ( Watch the webinar recording)

Two follow-ups for you!

1. Further hone your change management superpowers with Changing Minds & Mindsets Along Your Customer Success Journey.
    
2. A question for you:
   
   What item from Justin’s presentation hit you the hardest (in a good way), when you’re thinking about change management for your CS team?
   
   Post your thoughts below so we can all compare notes!