I’m 3 min in and I’m surprised and disappointed all three speakers are white men. In a field where I’ve had so many amazing female leaders it’s shocking you couldn’t find even one woman, or anyone of colour. 

Hi @Lynn428  you're right, and thank you for speaking up. Representation is really important. This webinar didn't show the representation we would typically like to have, or that I feel that we've had across our webinars in general. I'm grateful to have you holding us to a high standard for something that we value! My team runs our customer webinar program, and I'm going to have them start tracking the percentage of our presenters who come from underrepresented groups. Also, if there are speakers you've seen who you'd recommend, let us know. I'd love to expand our speaker pool, most especially in ways that showcase the richness of perspectives and experiences in the industry.

Thank you @Lynn428 for taking the time to provide this feedback.  This is not the experience we aspire to and your note is a very welcome call to action.  

tyler

Thanks all for taking the time to follow up. I look forward to seeing more representation on future webinars and content Gainsight produces. I think GS has done so much for the customer success community and as a leader in the field it’s especially critical it represents the community. If youre looking for great speakers I would suggest…

https://www.linkedin.com/in/cathuegler/

https://www.linkedin.com/in/tessa-colich-1073392/

https://www.linkedin.com/in/alexis-mcbride-6288858/

https://www.linkedin.com/in/lsjbeer/

https://www.linkedin.com/in/avijayamohan/

https://www.linkedin.com/in/jessica-tyrrell-007/

Thank you for the suggestions, @Lynn428 ! @lane_h is out on vacation this week, so let me loop in @Melanie_Paddock and @dshorter from her team -- Melanie & Davielle, see above for potential speakers who come recommended!