Email Assist users in my org are having a difficult time seeing the email history within an email chain as the Gainsight Banner prevents this from being viewed. Once a previous email has been logged to timeline is there a way to get rid of that banner so that the email conversation is visible?
![](https://uploads-us-west-2.insided.com/gainsight-us/attachment/d8523a29-046d-49ca-8bb3-47a5767db91a.jpg)