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Gainsight User Adoption

  • 21 August 2023
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During onboarding I was taught how to look up end-user adoption of Gainsight but for the life of me cannot remember and have not found any helpful resources. Is anyone able to assist?

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Best answer by LiamGilleran 21 August 2023, 16:48

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Hi @RebeccaRandle - i expect this was via G360 - it allows you to view CSM product usage data directly in the Gainsight instance. You can view the Gainsight 360 page from Administration > General > Gainsight 360.

https://support.gainsight.com/Gainsight_NXT/Administration_and_Permissions/Gainsight_Product_Adoption/View_Gainsight_360

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