Allow updating values on picklists when disabled value is active
In the realm of data’s grand domain, A challenge rises, causing strain. Multi picklist fields, once so bright, Now shrouded in a shadowed plight.
Disabled values, locked in place, No manual touch, no rule’s embrace. Engineering’s decree, support’s refrain, “Expected behavior,” they maintain.
Yet once, in days of yore, it seems, We could update, fulfill our dreams. Now hindered by this puzzling stance, Our data’s growth, it can’t advance.
To remove the old, to bring the new, This simple task, we can’t pursue. A call to arms, for sense to reign, To free our records from this chain.
Oh, let the fields be free once more, To update, change, and to explore. For in this epic data quest, We strive to make our systems best.
In short, we can’t update records where a disabled value is selected in a multi-select picklist field. Engineering and support claim it’s expected.
It doesn’t seem to make any sense to prevent the removal of said value, and to prevent the update of the record with new updated values, making these records locked forever until we re-enable values to make a batch CSV upload to correct the problem…
Thanks!
A