A user reached out to me said he’s not receiving email updates from our community. In replying to him, I realized that the places he should check his settings are fragmented.
- Most settings are under profile settings, but not all
- Product Update subscriptions are completely separate
- Event Notification subscriptions are completely separate
- Each Forum Subscription is separate on the forum category page
This idea is holistic feedback that it should be possible to manage all of these in one profile settings page.
Within that is probably two core ideas:
- Product Update and Event subscriptions (#2 and #3 above, as well as any others I may be missing) should be added to profile settings (#1 above) and changes to subscriptions should be bidirectional (if you unsubscribe on one page, the setting updates in the other like with unsubscribe variables)
- Forum Subscriptions should also be able to edited from profile settings. Perhaps a multi-select drop down of the available forums and which they want to subscribe to, similar to the pick list within the Dynamic Content Widget.
