Not sure where this idea belongs category wise, but, could we unify the logins for all the Gainsight properties that are customer facing:
- support.gainsight.com
- community.gainsight.com
- pulse.gainsight.com
- education.gainsight.com
And any of the others I have not probably set foot on yet?
I always get confused with what my login and password is (so does my password vault) because I tend to use a personal login to everything certification related (for posterity, right).
And based on my own experience with contact data quality, I think it would make things a lot easier in Gainsight itself for Gainsight so you wouldn’t have to figure out who is who and map people’s many email addresses back to one individual.
cc:
Thanks for putting this into words for all of us really.
Adding@prasad_nibhanipudi , @pgeorge to this convo
Just had@alliheller tell me exactly the annoyance around all of this. Interesting that product switcher SSO was the priority and not this.