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Gainsight Employee ⭐️
April 22, 2024
New Idea

Exclude content in localization

Related products:PX In-App Hub (formerly KC Bot)
  • April 22, 2024
  • 2 replies
  • 28 views

In the PX localization of articles, Some parts of the original text should not be included in the translation. When using a contextual file. If we leave the <target> empty, it keeps the formatting (bullet points, spaces) which also should be excluded.

I’ve tried to achieve this using translate=”no” and also mrk tag but it is not working as expected.

 

Can we please enhance the localization part to exclude content along with the formatting?

2 replies

aharkut
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 23, 2024

@Sai Kumar Padala can you share the sample file and the engagement.

Gainsight Employee ⭐️
April 23, 2024

@aharkut I’ve sent you the file via email as I’m not able to attach the file here