Pulse 2024 will be a hub for networking, with a variety of sessions designed to connect attendees with shared interests and professional pursuits. To help you navigate these opportunities, we've organized the networking events into sessions happening on both days, as well as exclusive events for each day.

Plan your Pulse visit by adding these networking sessions to your agenda. You can find additional details on the event app or our web agenda. Simply select “Tag” > “Networking” to see all of the options!

Sessions Happening Both Days

These sessions are scheduled for both May 15th and May 16th, offering flexible options to engage:

• Breakfast of Champions: Powering Community Professionals

  • Time: 8:00 AM - 9:00 AM CT
  • Location: Study Hall, Expo Hall
  • Start your day with insights into the future of customer communities and advocacy while enjoying breakfast with peers and our friends at Champion.
     

• CS Ops Roundtable Breakfast

  • Time: 8:00 AM - 9:00 AM CT
  • Location: CS Ops Clubhouse, Room 280 (2nd floor)
  • A breakfast gathering for CS Ops professionals to share experiences and strategies.
     

• Gainsight CS Meet and Greet

  • Wednesday Time: 7:00 AM - 8:00 AM CT
  • Thursday Time: 8:00 AM - 9:00 AM CT
  • Location: Beer Garden, Expo Hall
  • An opportunity for attendees to meet and interact with the Gainsight CS team.
     

• The Breakfast Club - The Customer Education Edition

  • Time: 8:00 AM - 8:45 AM CT
  • Location: Pulse Library, Expo Hall
  • Connect with Customer Education leaders over breakfast to discuss industry trends and strategies.
     

Exclusive to Day 1: May 15, 2024

These unique sessions provide specific networking opportunities only available on the first day:

• Interactive Roundtable: Unleashing the Power of AI with Gainsight PX and KC Bot

  • Time: 9:30 AM - 10:15 AM CT
  • Location: Expo Hall
  • Dive into a discussion on AI’s impact on product experience with industry experts.
     
• CC+CS Better Together Coffee Break
  • 9:30 AM - 10:15 AM CT
  • Location: Beer Garden, Expo Hall
  • Dive into the art of the possible when using Gainsight’s CS and CC products together.
     

• Product Playground: Networking Lunch

  • Time: 12:20 PM - 1:40 PM CT
  • Location: Expo Hall (near the Puppies of Pulse)
  • An engaging lunch session for those passionate about product development and digital adoption.
     

• The Trailblazers' Table: Unlock an AI Action Plan

  • Time: 12:20 PM-1:40 PM CT
  • Location: Tables near the Pulse Library, Expo Hall
  • A lunch meet-up to with AI enthusiasts to discuss predicting churn with AI and how to enhance your digital CS strategies and AI adoption.
     

• Community CONE-fessions: An Ice Cream Social Book Club

  • Time: 12:30 PM - 1:30 PM CT
  • Location: Study Hall, Expo Hall
  • Enjoy ice cream while discussing key themes from our book on community-building.
     

• Customer Education Spontaneous Think Tank

  • Time: 12:30 PM - 1:30 PM CT
  • Location: Room 130
  • Engage in peer-to-peer discussions on overcoming challenges in customer education.
     

Exclusive to Day 2: May 16, 2024

Don't miss these sessions that are only available on the second day!

• The AI Club: Unlock Secrets at Lunch

  • Time: 1:00 PM-2:30 PM CT
  • Location: Tables near the Pulse Library, Expo Hall
  • A lunch meet-up to discuss AI prompts and playbooks, and explore how AI will revolutionize customer success.
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• CE Class Reunion Lunch

  • Time: 1:15 PM - 2:15 PM CT
  • Location: Pulse Library, Expo Hall
  • A lunch meet-up to network, reminisce and share insights within the Customer Education space.
     

• Customer Communities Spontaneous Think Tank

  • Time: 1:15 PM - 2:15 PM CT
  • Location: Room 130
  • Similar to Day 1’s session but focusing on customer community challenges.
     

• Pulse Party

  • Time: 6:30 PM - 9:30 PM CT
  • Location: The Armory
  • End your Pulse experience with a blast from the past, featuring games, music, and social fun.

Have a wonderful time!