Skip to main content
spencer_engel
Expert ⭐️
March 1, 2024
New Idea

Fix the Formatting on the ARR Change Milestone

Related products:CS Timeline & Activity Tracking
  • March 1, 2024
  • 2 replies
  • 45 views

I like the automated milestones that can appear on the customer journey widget, but the formatting for the ARR one is terrible and cannot be updated either. This seems like an easy thing to fix, but support said product has not committed to doing so. Hopefully this idea post gains some traction.

 

 

2 replies

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
March 1, 2024

These automatic milestones are exactly what I would have wanted to see from Gainsight when I first became an admin three years ago. I was so pumped to use them now, and then disappointed to see the formatting! Agreed - it’s a simple fix that improves overall appearance and user experience. Hope this gets some traction!

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
March 4, 2024

100% Agree.
Would love to customize the subject/notes and formatting

Continuous improvement is better than delayed perfection