Currently funnels can only report on the user level, but we’d also like to be able to aggregate the information at the account level. This information would add more context, for example, when we analyze the effectiveness of an engagement at driving a certain set of behaviors—instead of just looking for improvement of user dropoff, it could help us understand if we’re impacting adoption across our account base.
I see that this idea was raised 4 years ago, but apparently this feature has not be implemented: Account as SCOPE in Funnel/Path Analyzer