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joe_difilippo
joe_difilippo
Contributor ⭐️⭐️⭐️⭐️
February 13, 2019
New Idea

Gainsight Timeline - Ability to include external attendees outside of the client's org

  • February 13, 2019
  • 2 replies
  • 67 views
Hi all,

I want to submit a feature request for the ability to add contacts outside of a customers org as an External Attendee when logging a call on the Timeline.

There is a business use case where our CSMs have partners join calls frequently and it would be very helpful to capture that in the timeline notes.

Thanks!

      2 replies

      toddmassey
      toddmassey
      Helper ⭐️
      February 13, 2019
      We have the same need. It's pretty common in software to have partners for implimentatoin. For example Gainsight does it!!! So adding those external attendees to timeline would be amazing.

        nuts
        nuts
        Helper ⭐️⭐️
        November 6, 2024

        私たちもこの機能はとてもほしいです。例えばタイムラインを登録するタイミングで、個人も登録できればより使いやすくなると考えています

         

        We also need this feature. It would be more convenient if people could be registered at the same time as the timeline.

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