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sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
December 9, 2024
Released

increase CTA name column width in GS Home CTA summary ribbon widget drill down

Related products:CS Other Features
  • December 9, 2024
  • 4 replies
  • 66 views

The column width for the drill down of the OOTB CTA Widgets in Gainsight Home Summary Ribbon is incredibly tiny. All columns are treated the same in terms of width, when CTA Name should have priority and be larger. Right now, it’s truncating CTA name to about 10 characters...not even enough to get the full first word of a CTA name…

To add fuel to the fire, the column widths are not sticky, so if a user spends time readjusting to get the CTA name in full (which, they need to do), they are stuck doing this every single time they access the drill down. Not a good user experience at all.

 

4 replies

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
December 10, 2024

Voted!
And piggybacking on your idea, leaving this one that’s a bit related:
 

 

Continuous improvement is better than delayed perfection
alizee
VIP ⭐️⭐️⭐️⭐️⭐️
July 8, 2025

We have a similar issue with the Company > Relationship column which is equally useless because of this: 

 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
pgeorge
Gainsight Employee ⭐️
Gainsight Employee ⭐️
May 8, 2026
New IdeaReleased
pgeorge
Gainsight Employee ⭐️
Gainsight Employee ⭐️
May 8, 2026

@sarahmiracle With our new designs, the Columns in the Portfolio widget can be resized to show the whole text