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mmayhall
Gainsight Employee ⭐️
Gainsight Employee ⭐️
November 26, 2024
New Idea

Make Person Details fields Copyable (when set to non-editable)

Related products:CS C360 & R360 & P360
  • November 26, 2024
  • 2 replies
  • 45 views

[Posting on behalf of customer]

 

When viewing the Details view of a specific Person record from the People Tab of a C360, if the field editability is not enabled for the given field, it is not possible to highlight the text due to it being overtaken by a gray box (and, therefore, cannot be copied from this pane):

 

While it is possible to copy un-editable fields from the List View of the same page, this requires extra steps for the end user which may result in their losing their place

 

It would be great to be able to highlight/copy even the fields that are not editable from the Detail View of the Person Tab of the C360.

 

Thanks!

2 replies

dcassidy
Helper ⭐️⭐️
November 26, 2024

This would be great. Our VP of CS struggles to remember/do this and would appreciate the simplification!

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
December 2, 2024

How is this not a thing? “Copy” should be available by default.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member