- Tutorial: Create a Power List using Account Data Space
- Create CSAT Survey Reports
- Tutorial: Managing Multiple Products as Separate Relationship Types
- Comparing Survey Distribution Options
- Load Usage Data in Gainsight using S3 Connector
- Configure Reports for ROI of CS: Land New Business
- Configure Reports for ROI of CS: Expand Your Business
- Configure Reports for ROI of CS: Retain Business
- Tutorial: Salesforce Sharing Settings are honored in Gainsight
New training videos:
- Intro to Sponsor Tracking (12 mins.)
- Intro to Email Assist Tasks (9 min. video)
- Overview of Zendesk Integration (5 mins.)