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Contributor ⭐️⭐️
November 8, 2024
Released

Request for support of Snowflake's key-pair authentication

Related products:CS Data Management & Integrations
  • November 8, 2024
  • 10 replies
  • 440 views

We are using the Snowflake Connector to fetch data from Snowflake. It supports password authentication and OAuth for the authentication method. However, Snowflake is persuading to use key-pair authentication for its service accounts. Our company's security policy also prefers key-pair authentication for Snowflake service accounts whenever possible. It would be appreciated if the more secure authentication would be available.

    10 replies

    Contributor ⭐️
    January 22, 2025

    Snowflake has said that by November 2025, they will block sign-ins using single-factor authentication with passwords. https://www.snowflake.com/en/blog/blocking-single-factor-password-authentification/

    Contributor ⭐️
    February 24, 2025

    Snowflake suggests that we use key-pair authentication for its service-accounts. Our company's security policy also prefers key-pair authentication for Snowflake service accounts whenever possible.

    Contributor ⭐️⭐️
    April 3, 2025

    My organization has a preference for key-pair authentication for its service accounts. Could you please provide an update on the status of this feature?

    We would appreciate any information before November, as it will assist us in planning accordingly.

    Contributor ⭐️
    April 23, 2025

    Since Snowflake is no longer supporting password auth for service accounts in November 2025, we need an alternative for connecting to Snowflake for continuity of operation of Gainsight CS. I am wondering if there is an alternative already or will the key-pair auth be implemented before Nov 2025?

    john_apple
    Expert ⭐️
    June 5, 2025

    It would be great to have an update soon. We recently switched to OAuth on Snowflake connectors and now have to re-authenticate every 90 days to keep our data sync active. 

    B.Abrahams
    Contributor ⭐️⭐️⭐️
    August 5, 2025

    +1 here, due to security reasons our Snowflake Admins requires key-pair authentication as well. 

    rakesh
    Gainsight Employee ⭐️
    Lets put your data to work!
    August 7, 2025

    Hi All,

     

    We are planning to enhance Snowflake authentication with Key-Pair authentication. We have picked it up and its slotted for next release. 

    As John noted, the fallback for now is 90 days re authentication with OAuth. 

     

    It would be great to have an update soon. We recently switched to OAuth on Snowflake connectors and now have to re-authenticate every 90 days to keep our data sync active. 

     

    rakesh
    Gainsight Employee ⭐️
    Lets put your data to work!
    August 8, 2025
    New Idea→Development
    rakesh
    Gainsight Employee ⭐️
    Lets put your data to work!
    September 8, 2025
    Development→Released
    phanindra_sambaraju
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    September 8, 2025

    Hi All,

     

    Key pair authentication is released for Snowflake along with OAuth via Sept 2025 on-demand release. More details about the release here.

    Please raise a support ticket to get this enabled for your tenant!

     

    Thanks,

    Phanindra